You will need to have a good familiarity with tools for managing the environment… Managed service practice, focussing on supporting and continually improving live… We encourage continuous learning, so as well as the opportunity to work with some of the brightest and best in the industry, we have learning paths to software engineering, cloud engineering or Service Management available for those looking to advance their careers. Incident management approach Our Service Desk system is based on Remedyforce, which is the market leading Service Desk system in the world. It is Cloud-based and we have had it configured specifically to support our SAP customers. You will be the senior engineer within the support team as well as providing day to day management of the team.

They provide solutions to a global customer base, specialising in design and implementation of projects and services in partnership with global market leading clients. They operate across industries such as Pharma, Biotech and Industrial. Job summaryOur client is seeking an AWS Cloud Specialist to join their team of Cloud Specialists to further This role will work mostly with AWS deployments, though there will also be an element of Azure support Azure Data FactoryDuties and responsibilities. Provide expert day to day technical support for a Domain Expert for AWS cloud infrastructure within the Cloud Team. Good knowledge of AWS native services and cloud agnostic alternatives. • Drive projects that improve support-related processes and our customers’ technical support experience. We’re looking for hands-on Cloud Support Engineers with an understanding of cloud technologies and service ecosystem to help to deliver, manage and evolve cloud systems on some of the most exciting digital programmes around, with clients in a range of industries.

SRE / DevOps Platform Engineer

As well as supporting the live production application and Data / AI solution platforms, assisting with projects, deployments etc. as required. • Leverage customer support experience to provide feedback with AWS teams on how to improve. Since 1993 we’ve been finding better ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day. Protective monitoring approach We monitor systems using a combination of tools which include, Nagios, Trend Micro and Cloud Watch. For example, if any thresholds are breached, and or any security alerts are identified, our service desk receives automatic notification of these alerts and an incident is raised.

Google DevSecOps Engineer / GCP Security Fully remote DevSecOps Engineer contract for large international retailer.UK based, London reporting. Long term contract, inside IR35, FCSA accredited umbrella needed for duration of this assignment. – Knowledge of Microsoft Threat Intelligence and adversarial frameworks such as MITRE aws cloud engineer ATT – Familiarity with Cloud security controls frameworks CSA CCM,… If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as a graduate starter.

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You will be responsible for providing 1st line help desk support to end users remotely via the phone and official service management platform to resolve any software or cloud issues they may be facing. You will respond to inquiries, support clients with training and advice, basic troubleshooting, carry out daily system checks, ensure correct ticket categorization and communicate with external vendors when necessary. Overall, you will diagnose and solve problems for clients, or escalate those that require additional assistance. The AWS Cloud Support Engineer would be joining an established team of 1st to 4th line cloud engineers who own the reliability, availability, security and continual improvement / update of production AWS platforms. If you could be interested in this AWS cloud support engineer position and meet the essential requirements, please apply online.